{"id":398433,"date":"2024-07-18T20:42:09","date_gmt":"2024-07-19T00:42:09","guid":{"rendered":"https:\/\/montstmathieu.com\/faq\/"},"modified":"2026-01-30T13:48:14","modified_gmt":"2026-01-30T18:48:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/montstmathieu.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"398433\" class=\"elementor elementor-398433 elementor-25204\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-gap-no elementor-element elementor-element-585329c2 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"585329c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9faf6f6 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"9faf6f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ecc252d elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"4ecc252d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87151ad e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"87151ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8b4982 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"d8b4982\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Qu\u2019est-ce qu\u2019une carte RFID ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d73c1a1 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"d73c1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>C&#8217;est une carte d&#8217;acc\u00e8s qui utilise la technologie d&#8217;identification par radio fr\u00e9quence. Les deux remont\u00e9es donnent acc\u00e8s \u00e0 tout le domaine skiable soit aux 29 pistes disponibles, ainsi qu&#8217;au r\u00e9seau de sentiers de raquettes pour un d\u00e9part du haut de la montagne.<\/p><p>La carte RFID a une dur\u00e9e d&#8217;utilisation illimit\u00e9e et peut \u00eatre recharg\u00e9e pour tous nos services de glisse. Vous pouvez donc la garder et la r\u00e9utiliser tant qu&#8217;elle n&#8217;est pas fendue ou bris\u00e9e. Si vous l&#8217;avez d\u00e9j\u00e0 en poche lorsque vous r\u00e9servez en ligne, vous n&#8217;avez plus besoin de passer \u00e0 la billetterie, elle est recharg\u00e9e automatiquement!<\/p><p>Pour obtenir une carte RFID, 5$ sont demand\u00e9s, en plus du service achet\u00e9. Aucun remboursement n&#8217;est possible sur la carte RFID.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-318ceced e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"318ceced\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ff9c0a elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"2ff9c0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les chiens sont-ils accept\u00e9s dans le Parc?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ec36d6 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"14ec36d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Malheureusement, non. D\u00e9trompez-vous, nous adorons les animaux de compagnie, mais pour une question de s\u00e9curit\u00e9 pour tous les utilisateurs et vos compagnons, nous ne pouvons les accepter sur le site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c48fd74 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"5c48fd74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a94c73 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"8a94c73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">J\u2019ai achet\u00e9 en ligne et je crois que la transaction a \u00e9chou\u00e9. Que dois-je faire ? <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-810f0a0 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"810f0a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>V\u00e9rifier si le code postal de votre adresse est la m\u00eame sur votre compte et votre carte de paiement. Le probl\u00e8me vient souvent de l\u00e0.<\/p><p>La transaction demeurera simplement en suspens dans votre compte de carte de cr\u00e9dit, c&#8217;est comme une empreinte que vous voyez dans votre compte, rien n&#8217;est d\u00e9bit\u00e9 si la transaction n&#8217;a pas \u00e9t\u00e9 confirm\u00e9e. T\u00e9l\u00e9phonez-nous ou passez nous voir \u00e0 la billetterie et nous allons r\u00e9gler le tout avec plaisir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e003234 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"2e003234\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a9f61cc elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"6a9f61cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">O\u00f9 sont situ\u00e9s les objets perdus?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c99e3e3 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"2c99e3e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rendez-vous \u00e0 la boutique de location, tous les objets perdus se retrouvent l\u00e0!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-483550e e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"483550e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c71dee9 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"c71dee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">J\u2019ai une trottinette de neige (un snowscoot), est-ce que je peux l\u2019utiliser sur votre montagne?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2a3146 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"b2a3146\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui! Nous vous permettons de trottiner sur les pentes en utilisant un &#8220;SnowScoot\u00bb. Cependant, il est important que votre \u00e9quipement soit muni d&#8217;une attache (Leach) et de carres de m\u00e9tal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b3c7a1 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"3b3c7a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82506b5 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"82506b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Est-ce que je peux amener mon lunch \u00e0 la montagne?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ba969c elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"3ba969c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Certainement! Nous avons une salle \u00e0 manger avec vue sur la montagne, au deuxi\u00e8me \u00e9tage du chalet. Sinon, pour ceux qui veulent passer la journ\u00e9e \u00e0 l\u2019ext\u00e9rieur, la terrasse est l\u00e0 pour vous accueillir!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Foire aux questions Qu\u2019est-ce qu\u2019une carte RFID ? C&#8217;est une carte d&#8217;acc\u00e8s qui utilise la&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-398433","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Parc du Mont St-Mathieu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/montstmathieu.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Parc du Mont St-Mathieu\" \/>\n<meta property=\"og:description\" content=\"Foire aux questions Qu\u2019est-ce qu\u2019une carte RFID ? C&#8217;est une carte d&#8217;acc\u00e8s qui utilise la&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/montstmathieu.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Parc du Mont St-Mathieu\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-30T18:48:14+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Parc du Mont St-Mathieu","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/montstmathieu.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Parc du Mont St-Mathieu","og_description":"Foire aux questions Qu\u2019est-ce qu\u2019une carte RFID ? C&#8217;est une carte d&#8217;acc\u00e8s qui utilise la&hellip;","og_url":"https:\/\/montstmathieu.com\/en\/faq\/","og_site_name":"Parc du Mont St-Mathieu","article_modified_time":"2026-01-30T18:48:14+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/montstmathieu.com\/en\/faq\/","url":"https:\/\/montstmathieu.com\/en\/faq\/","name":"FAQ - Parc du Mont St-Mathieu","isPartOf":{"@id":"https:\/\/montstmathieu.com\/en\/#website"},"datePublished":"2024-07-19T00:42:09+00:00","dateModified":"2026-01-30T18:48:14+00:00","breadcrumb":{"@id":"https:\/\/montstmathieu.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/montstmathieu.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/montstmathieu.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/montstmathieu.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/montstmathieu.com\/en\/#website","url":"https:\/\/montstmathieu.com\/en\/","name":"Parc du Mont St-Mathieu","description":"Ski, Golf, V\u00e9lo","publisher":{"@id":"https:\/\/montstmathieu.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/montstmathieu.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/montstmathieu.com\/en\/#organization","name":"Parc du Mont St-Mathieu","url":"https:\/\/montstmathieu.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/montstmathieu.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/montstmathieu.com\/wp-content\/uploads\/2024\/06\/PMSM_Renverse_horizontal.png","contentUrl":"https:\/\/montstmathieu.com\/wp-content\/uploads\/2024\/06\/PMSM_Renverse_horizontal.png","width":701,"height":200,"caption":"Parc du Mont St-Mathieu"},"image":{"@id":"https:\/\/montstmathieu.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/montstmathieu.com\/en\/wp-json\/wp\/v2\/pages\/398433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/montstmathieu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/montstmathieu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/montstmathieu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/montstmathieu.com\/en\/wp-json\/wp\/v2\/comments?post=398433"}],"version-history":[{"count":9,"href":"https:\/\/montstmathieu.com\/en\/wp-json\/wp\/v2\/pages\/398433\/revisions"}],"predecessor-version":[{"id":536533,"href":"https:\/\/montstmathieu.com\/en\/wp-json\/wp\/v2\/pages\/398433\/revisions\/536533"}],"wp:attachment":[{"href":"https:\/\/montstmathieu.com\/en\/wp-json\/wp\/v2\/media?parent=398433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}